06Service
Integration & modernisation
Keep the systems that work, connect the information that matters, and simplify duplication in deliberate stages.
We design integration layers and modernise legacy workflows without treating replacement as the default answer.
When this service is needed
- Multiple systems hold overlapping data with no reliable single source of truth
- A legacy application is business-critical but increasingly costly to maintain
- Reporting exists, but converting insight into action still requires manual steps
Problems addressed
- Point-to-point integrations have accumulated into a fragile, undocumented mesh
- Replacement of a core system is being considered without a clear evidence base
- Licence costs are growing while genuine adoption of the underlying platform is not
What we do
- Design cross-system data and workflow integration
- Modernise legacy workflows and applications where replacement is not yet justified
- Build API and event-driven integration layers
- Redesign reporting-to-action workflows so insight leads to action without manual handoff
- Identify selective COTS replacement opportunities that reduce unnecessary licence cost
Example use cases
- Connecting ERP, commerce, and warehouse systems without a full platform migration
- Modernising a legacy approval workflow while retaining the underlying system of record
- Reducing licence spend by replacing an underused module with a fit-for-purpose alternative
Governance & adoption considerations
- Every integration includes a documented data-ownership and failure-handling model
- Replacement decisions require a stated evidence base before approval
Related industries
Where this service is often applied.
NextA first conversation
Discuss a integration & modernisation challenge.
Not a brief, not a platform shortlist — the decision that arrives late, the workflow held together by people, the AI question without a clear answer. That is enough to start.